The quickest way to file North Carolina unemployment applications is through the DES website. If you do not have online access, call 888-372-3453 (Weekly Certifications only). For more information on your rights to request, review and correct information submitted on our electronic forms, see twc's website privacy & security information. If you have questions about whether you’re eligible for unemployment benefits read our COVID-19 Unemployment Benefits and Insurance FAQ and check out the NC Unemployment Benefits Due to COVID-19 Tip Sheet. The NCWorks Career Center will hold an event open for those who need assistance with applying for unemployment insurance benefits. You typically must work directly with the government to qualify for your program or benefits. Yes. Division of Employment Services North Carolina unemployment insurance benefits are administered by the North Carolina Department of Commerce Division of Employment Security (DES). Weekly Certifications for Unemployment Benefits; Understanding Unemployment Benefits in NC. Gross earnings during your last week of employment. Contact us by phone at (828) 251-6200 or email to NCWorks.1700@nccommerce.com. After you file your claim, your last employer will be given, by law, 10 days to respond to DES. I’m looking for a job fair or job-seeker workshop in my area. Our team is dedicated to researching and providing you with the most relevant information. If you have already created a user account, please click Sign in below and use those credentials. Go through an interview with the employer. The Division of Employment Security will no longer accept Weekly Certifications through the IVR phone system. Tip: Remember—you must complete a Weekly Certification for each week, or you will not receive payment. You must make actual contact with an appropriate designated hiring authority. Benefits are available for a maximum of up to 20 weeks. You will need your Social Security Number, information about your most recent employment and pay, work history for the last two years, and bank routing and account numbers for direct deposit. Currently, you do not need to visit NCWorks to file an unemployment insurance claim. You will also use this pin to access the North Carolina unemployment phone number system. While you are unemployed, you must reach out to five employers or more every week to meet this requirement. Last updated at 6:50am 15 February 2021. Eligibility.com is not a government website or a government agency. Employers can find candidates, post jobs, search labor market information. To continue to receive benefits each week, you must certify your claim. You will not be eligible for benefits if you were fired for misconduct or you voluntarily quit. Claimants must contact at least five potential employers during the week. […] This means that you were laid off or let go due to lack of work. The unit provides help during job fairs, special events for veterans, and employers asking for Rapid Response services. For general appeals inquiries, call 1-888-737-0259. If you have lost your job, contact the North Carolina unemployment department as soon as possible to file for unemployment. UNEMPLOYMENT BENEFITS. If so, this will have an impact on the amount you will be eligible to receive. You must do so in a timely manner or risk losing benefits for that week. I’ve served my time and want to re-join the workforce. The N.C. Division of Employment Security has begun issuing unemployment benefits related to the federal benefit program extensions under the Continued Assistance Act signed on Dec. 27, 2020. In addition, the job is within an acceptable distance from the individual’s residence and provides approximately the level of wages as previous jobs. Are you ready, willing and able to work for the entire week you claim benefits? link and then select 'Individual' under Option 3 -Create a User Account. Most employers in the state pay state and federal taxes on wages you earn, and a portion of those taxes are used to fund unemployment insurance payments. When it comes to running your business, your people are your greatest asset. Understand Unemployment Insurance There have been recent changes to unemployment insurance benefits. If your Social Security number ends in an even number, you will need to call in on Tuesday. In some cases, such as high North Carolina unemployment rates, you may contact the unemployment department to inquire about filing an extension. This collection of resources provides services for veterans, transitioning service members, and eligible spouses to obtain employment. Reentry Assistance. That person must have hiring authority or be a person designated by the hiring authority. For DES purposes, the week begins on Sunday and ends on Saturday. Not providing complete information on your claim, both initially or after you are already collecting benefits. No payment will be released until after this 10-day period. The state maintains that you must contact at least five employers each week you claim benefits as part of your requirements. Find Events. Due to extremely high call volume, you may experience long wait times. The NC Division of Employment Security can connect employers and their laid off employees to the resources they need under this new guidance. If you do not meet these criteria, you could face a possible partial denial or full denial of benefits, depending on how many days you were not available. Tip: If you are filing due to COVID-19, select "coronavirus" as your reason for separation. You must be unemployed through no fault of your own. Failure to make at least five contacts in a week could result in your benefits being denied or delayed for that week. While your claim is under appeal, it is critical that you continue to file weekly certifications unless you have returned to full time work. To apply for unemployment benefits, visit www.des.nc.gov or call: 888-737-0259. To be able to receive benefits, you must meet certain minimum wage criteria. Meeting in person with the employer. You will need to keep a detailed record of your work search activities, providing the following information: To be considered a valid contact, you must employ one or more of the following methods: If you do not properly document your job search, it will not be accepted as a valid job contact. Customer Call Center 1-888-737-0259 Weekly Certifications for Unemployment Benefits. Submitting a job application in person or online. Eligible claimants are beginning to receive an additional $300 a week in Federal Pandemic Unemployment Compensation (FPUC) for the week that ended Jan. 2, 2021. You must follow these NC Unemployment guidelines: The North Carolina DES uses a debit card as the default method to make UI benefit payments more secure and convenient for claimants. It is also mandatory that unemployment claimants register on the NCWorks.gov site to assist them with their job search, training and education efforts. If there are no issues, individuals typically receive payment within about 14 days of filing their initial claim. We may earn money when you click on our links. The questions you will need to answer will cover the prior seven-day period of Sunday through Saturday. If you miss either of these days, you can also call in on Wednesday through Sunday. You do not need to have a bank account as the debit card is separate from any particular existing bank account you may have. Create an Online Account at des.nc.gov to: File a claim for unemployment; Complete your Weekly Certifications; Check your Claim Status You cannot just leave a message if you call an employer. If you are offered a job that can be defined as “suitable work” you could have your benefits delayed or disqualified if you refuse to take the job. If that amount is less than $15, you are not eligible for benefits. Not everyone who applies for unemployment benefits will qualify. The N.C. Division of Employment Security has begun issuing unemployment benefits related to the federal benefit program extensions under the Continued Assistance Act signed on Dec. 27, 2020. Users have access to their benefits 24 hours a day, 7 days a week through Bank of America, which administers the program, or anywhere that Visa debit cards are accepted. If you do not file within that 14 day period, you will not be able to claim benefits for that week. The DES has the right to check your work search records for up to five years after you claim benefits, so not only should you keep an accurate log of your work search records every week you are claiming benefits, you will need to keep those records for that five year period. ncworks veterans portal Home to nearly 800,000 veterans and several major military installations, North Carolina has a distinguished history in serving the U.S. military veterans, and their families. If you need to find your local NCWorks Career Center by zipcode, please visit Find a Center. The North Carolina Division of Employment Security is the agency charged with administering both state and federal unemployment benefits. We do help unemployed jobseekers to find new jobs. To file North Carolina unemployment, you must have at least $780 in wage in one of the last two quarters to establish a Weekly Benefit Amount. Search jobs, create résumés, find education and training. You can do this online, by phone, or by visiting a North Carolina unemployment office. Starting March 20, 2020, all Weekly Certifications for unemployment benefits must be submitted online at des.nc.gov. Copyright 2020. You will need to serve an unpaid waiting week each time you apply for North Carolina unemployment benefits during your established benefit year. If you have questions about how to maintain these records, you can visit one of several North Carolina unemployment office locations. We are a team of experts dedicated to finding the right government programs for you. We compile only the most trusted information from government sources into one place so you can find the facts you need and skip what you don’t. The hours to file your claim by both computer and by telephone are 8 am to midnight. To contact the DES Customer Call Center, please call 888-737-0259. 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